Are you listening to patients

Are You Listening to Your Patients?

We all know that communication is really important. But do we actually care for it? Do you as healthcare providers care about listening to your patients?  The Wall Street Journal of last year highlighted an alarming fact. It said that the nurses and technicians were afraid to speak up about anything that they saw was going wrong. This is because they don’t want to annoy or disturb the physician who could be their job provider or an influencer to the business owner. Although Clinics and hospitals are doing a lot to improve communications but it seems like there is still a long way to go. Continue reading →